FREE SHIPPING orders over $100 USD

Privacy Policy

This policy describes the personal information MIRACLES INTERNATIONAL GROUP LLC ("MIRACLES”) collect about you, why we collect it, how we use it, and when we share it with third parties.

1. What Our Privacy Policy Covers

This privacy policy covers MIRACLES customer-facing operations in the United States and applies to the personal information MIRACLES obtains in various contexts, including from miraclesbeauty,com, all other websites, mobile sites, services, applications, platforms and other tools where Miracles’s Terms of Use appear or are otherwise referenced, or for which no separate Terms of Use are provided as well as to your visits to or interaction with us in any of our stores or elsewhere (collectively, the “Sites”). You may be accessing our Sites from a computer or mobile phone device (through mobile website or mobile application), or any other applications or services that link to this privacy policy; visit us in our stores; communicate with us; shop with our third-party partners; engage with us on social media; or participate in any of our programs or events.

If you have any questions about our privacy policy, please contact us as via email described in the section below.

We may provide different or additional privacy notices in connection with certain activities, programs, and offerings. We may also provide additional “just-in-time” notices that may supplement or clarify our privacy practices or provide you with additional choices regarding your personal information.

Our Sites may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.

By purchasing or subscribing to the newsletter, you agree to the privacy policy.

2. What Personal Information We Collect

We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc., when you engage in activities such as visiting one of our websites, installing or using our mobile apps, placing an order online, saving your information with us online, contacting us with a question or concern, or participating in a contest, promotion, or survey. We may maintain a record of your product interests and the purchases you make online, through a mobile and in our app.

We may combine personal information with information about your online transactions and other interactions with us, including your purchases. We may

also combine your personal information with information we receive from other sources, such as joint marketing partners, public databases, publicly available pages on social media platforms and other third parties. In addition, if you choose to engage in social sharing, such as by connecting your social media account to your customer account or by logging into your customer account from your social media account, the social media site may share information with us about your use of their services, including profile information, information about your contacts and content you have viewed or liked. Please refer to the social media site’s privacy settings to control how your information is shared.

If you submit any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. Miracles has no responsibility for the processing of third-party data that you provide

3. How We Use Your Personal Information

We may use your personal information to provide products and services and to support our business functions. For example, we may use this information for the following purposes:

  • To process and fulfill your order, including by shipping products to you, or others you designate, and sending emails to you, or others you designate, to confirm your order status and shipment and to process merchandise returns.
  • To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, including marketing communications that we believe may be of interest to you
  • To communicate with other persons using contact information you provide, such as when you designate another person as the recipient of a refer-a- friend message or a gift.
  • To make your shopping experience easier, more enjoyable and more efficient
  • To address problems with and improve our products, brands, services and technologies, as well as to develop new products and services
  • To provide consistent, personalized services across all channels and all of our brands, including to personalize our advertising, marketing communications, shopping experiences and promotional offers
  • To organize local community events, promotions and experiences
  • To facilitate social sharing To allow you to apply for an offer of credit from a payment card provider
  • To allow you to enroll and participate in a loyalty or customer relationship program
  • To administer and fulfill our contests and other promotions
  • To help us learn more about your shopping preferences
  • To prevent, detect, mitigate and investigate fraud, security breaches and activities that are or potentially may be prohibited or illegal
  • To enforce our Terms of Use or other policies
  • As we believe to be required or appropriate to protect the rights, property, safety and security of MIRACLES and our employees, customers and others
  • As we believe to be required or appropriate under applicable law, to respond to requests from government authorities and to comply with legal process

You always have the choice not to receive marketing information or calls. For instructions on opting out, please see the section below.

4. How We Disclose Your Personal Information

We may share your personal information, such as in the following ways:

  • Brands. When you provide personal information to MIRACLES, we may share that information with our other MIRACLES brands, and partners and commercial allies, including its subsidiaries, affiliates, parent company, and other companies within the same business group in Colombia, such as MILAGROS ENTERPRISE GROUP S.A.S
  • Direct Mail. If you purchase products through our website or by placing a catalog order by phone or mail, we may share your name, postal address, and shopping history with like-minded organizations for their direct mail marketing purposes. We do not share email addresses for such purposes. We also do not share personal information about customers who only browse, email comments, request a catalog, or request email updates, or who purchase only. If you would prefer that we not share information about you with other companies, please let us know by contacting customer service as described in the section below.
  • By You. You may disclose personal information when you post content to our websites, technologies or other public forums, such as our brands’ social media pages, blogs, and online product reviews. Any information that you disclose through these services will become public.
  • Social Sharing. Your personal information may be disclosed in connection with your social sharing activity, such as if you log into your customer account from your social media account. By connecting your customer account and your social media account, you authorize us to share information with your social media account provider, and you understand that the use of the information we share will be governed by the social media site’s privacy policy.
  • Service Providers. We may share your information with our service providers who manage our customer information and perform services on our behalf, such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these service providers to make any other use or disclosure of your information.
  • Third Parties. We may share your information when we team up with another company to offer or provide products, services, contests, or promotions to our customers. When we transfer Personal Data to countries other than the country where it was provided, we do so in compliance with applicable data privacy or data protection laws and/or regulations. You authorize the international transfer of your personal data.
  • Legal Requirements. We may share information about you if necessary or appropriate, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request, or to protect the operations, privacy, safety, property or rights of MIRACLES or others.
  • Scrip or Loyalty Programs. If you choose to participate in any third-party scrip, loyalty, or similar program in which MIRACLES brands are a participating vendor, and you authorize MIRACLES or our credit card processor to provide information about your purchases to the company administering the program, we will share your personal information with that program. Scrip programs allow you to instruct us to divert a percentage of the amount you spend on MIRACLES purchases to participating schools and other non-profit organizations. Loyalty programs allow you to earn "points" on purchases at MIRACLES brands, which you may then use toward certain rewards offered by the loyalty programs in which you participate. The information you authorize us to disclose to the third-party scrip or loyalty program may include your credit card number and the date and amount of your purchase, and may also include your name and other information you have asked us to provide. Please note that once we disclose this information, the scrip or loyalty company may use and share it with others in accordance with its own privacy policy. You should review these policies carefully, as we have no control over them.
  • Business Transfer. In the unlikely event of a sale or merger of MIRACLES or any of our businesses, our customers' personal information and other information we have collected as described in this policy may be among the transferred business asset
  • Other Disclosures. We also may share information about you as described at the point of collection or otherwise pursuant to your consent.

5. Other ways we Collect Information

We may collect information that does not reveal your specific identity or does not directly relate to an individual, such as browser and device information; information collected through cookies, pixel tags and other technologies, demographic information and other information provided by you; and aggregated information.

We may use and disclose such information for any lawful purpose. If required, we will treat such information as personal information in accordance with this policy. We will also treat such information as personal information to the extent it is combined with personal information. For example, when you use our technologies, we may keep a record of your product interests, the purchases you make and other content you generate (such as adding items to your shopping cart).

We may collect information in a variety of ways, including:

  • Your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and browser click- through and usage data.
  • Mobile applications: When you download and use one of our mobile applications, we may track and collect usage data, such as the date and time the app on your device accesses our servers and what information and files have been accessed, viewed and/or downloaded to the app based on your device number or other identifier.
  • Cookies: Cookies are pieces of information stored directly on the computer that you are using. Our websites, online advertisements, and emails use cookies, pixel tags, and other technologies to automatically collect information about your interactions, such as browser type, pages viewed, links clicked, and other actions you take in connection with our websites, online ads, and email. We use the information for a variety of purposes, including to facilitate navigation, to display information more effectively, to personalize your experience, to understand how our websites are used, to market our products and services, to measure the success of our marketing campaigns, and for security purposes. If your browser is set to decline cookies, you may not be able to access your customer account or make a purchase on our websites. To learn how we use cookies for advertising, please see the section below. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. If you do not accept cookies, you may experience some inconvenience in your use of our sites. For example, you may not be able to access your account information or make a purchase on our websites.
  • Using pixel tags and other similar technologies: We may use pixel tags to, among other things, track the actions of users of our sites and services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of our sites and services and response rates.
  • Analytics: We use third-party service providers, including Google, Adobe, Adobe, Shopify, Klaviyo, or other similar platforms that fulfill the same role, which use cookies and similar technologies to collect and analyze information about use of our websites and mobile applications and technologies. This service may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices at google.com/policies/privacy/partners/, and opt out by using the Google Analytics Opt-Out Browser Add-on, available at tools.google.com/dlpage/gaoptout. You can learn about Adobe’s practices and opt out at adobe.com/privacy/opt-out.html.
  • Adobe Flash: We may use Adobe Flash technology, including Flash Local Shared Objects (“Flash LSOs”), and other similar technologies to collect and store information about your use of our websites and mobile applications. You can adjust your Flash player settings to block Flash LSO storage on your computer using the tools contained in the Website Storage Settings Panel. You can also control Flash LSOs by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash LSOs (referred to as “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without you being asked, and (for Flash Player 8 and later) how to block Flash LSOs that are not being delivered by the operator of the page you are on at the time). Please note that setting the Flash Player to limit acceptance of Flash LSOs may interfere with the functionality of some Flash applications, including those used in connection with our websites and mobile app.

  • IP Address: Your Internet Protocol (“IP”) address is a number that is automatically assigned to the computer that you are using by your Internet service provider. An IP address may be identified and logged automatically in our server log files whenever you access our websites, along with the time of the visit and the pages that were visited. Your IP address may also indicate your approximate physical location. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other technologies. We use IP addresses for purposes such as calculating usage levels and diagnosing server problem

  • Location Information: When you use our websites, mobile apps, and other services, we may use automated technology to collect information indicating the physical location of your device, such as GPS data, cell phone tower data, Wi-Fi signals, or your device’s IP address. We may use and disclose your location information as described elsewhere in this notice. You may be permitted to allow or deny such uses, but if you do deny them, we may not be able to provide you with a personalized user experience.
  • Aggregated information: We may collect and use aggregated personal information, which does not personally identify you. For example, we may calculate the percentage of our site users who have a particular telephone area code.

6. Usage of different devices to visit MIRACLES websites or mobile applications.

In order to provide you with a more efficient and convenient shopping experience, you may be able to access various content or sign into your account from many different devices. If you use different devices (such as your home computer, laptop, mobile device and/or an intelligent personal assistant device) to access our sites or our mobile applications and/or place a transaction with or request services from one of our brands, we may be able to associate you with each of your devices. For example, our sites may allow you to access your favorite items or shopping cart via an email link that is unique to your account. By clicking on the link, you will be automatically signed into your account in order for you to continue your shopping experience where you left off. If you choose to click the email link on a new device, we will be able to associate your current device with your account information.

Information we have collected from your different devices may be combined with other information you have provided us, including details about: information that is saved in your customer account; your transactional history with our brands; how you use our sites, apps and services; the products you view or services and features or in-store technologies in which you choose to interact. We may use such information to help provide more tailored experiences and consistent services and experiences across all of your devices as explained in this privacy notice. We also may use this information to prevent fraud, such as by identifying when your account is accessed from an unfamiliar device, or to provide customized offers or advertising based on your use of each device and your interactions with our brands, services and offerings. Please refer to the “Cookies” section to learn how you can exercise choices regarding cookie-based tracking, or refer to the section to learn more about your choices regarding online advertising.

7. Cookies

We use our own cookies to help determine which of our ads are shown to you on other websites. We also work with third-party companies that use their tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information over time about your activity on our sites and other sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications. These technologies and the information collected about you may also be used to track your activity across multiple devices. For more information about this practice and to understand your options including how to opt out of receiving these tailored advertisements, please visit aboutads.info. 

Please note that even if you opt-out, these tracking technologies may still collect data and you will still see ads, but they will not be targeted based upon the information collected through these tracking technologies.

You may opt out by broadcasting an Opt-Out Preference Signal, such as the Global Privacy Control (GPC) (on the browsers and/or browser extensions that support such a signal). To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs . If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.

8. Marketing Emails

MIRACLES and our brands, want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information, such as information about special offers and sales events, from one or more of our brands, you can let us know by contacting our customer service as described in the section entitled below or you can click on the self-service unsubscribe links below.

If contacting customer service, please be sure to include your full name and the email address you used when you registered with or made a purchase from MIRACLES. If you ask us to remove your name and address from promotional lists, we will maintain your name in a "do not contact" file to ensure that we can honor your request. It may take up to 10 days to process your email request and 6-8 weeks to process your postal mail request, during which period you may continue to receive communications from MIRACLES .

If you change your mind, you can start receiving promotional communications from us again by logging into your online account and changing your preferences, by signing up when you visit our websites or our stores or when you enter a sweepstakes or contest, or by contacting customer service.

Please note that when you make an online purchase from us, we will continue to confirm your order status and shipment by email. We may also need to contact you via telephone, email or postal mail with questions or information regarding your order.

9. How We Protect Your Personal Information

We do our best to provide you with a safe and convenient shopping experience. We have in place certain physical, electronic, contractual, and managerial safeguards to help protect the security and privacy of your personal information.

When you enter your personal information on our websites, we use encryption technology to protect your information as it is transmitted to us.

If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online at any of our websites, please feel free to place your order with us by telephone at the number listed in the section below.

10. Your Rights

Depending on your state of residence in the U.S., you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. If you are a resident of Canada (including but not limited to resident of Quebec), you have the right to request access to your personal information, to have your personal information rectified if it is inaccurate, incomplete or out of date, and to withdraw your consent to our collection, use, and disclosure of your personal information (including or use or sharing of your personal information for marketing or other secondary purposes). These rights may be limited in some circumstances by applicable law.

Access and Deletion

You can submit a request to access or delete your personal information, or withdraw consent, by:

Contacting us in any of the ways listed in the "Communicating With Us" section

Typically, we retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Please note that in many situations we must retain all, or a portion, of your personal information to comply with our legal obligations; resolve disputes; enforce our agreements; protect against fraudulent, deceptive, or illegal activity; or for another one of our business purposes.

Corrections

You can correct information related to your account by:

Contacting us in any of the ways listed in the "Communicating With Us" section

You may submit a request for a copy of the information collected about you by following the steps outlined in the “Your Rights” section above. Depending on your state of residence, you may request for a copy of the information up to twice per year per customer.

Responding to Requests

Once you have submitted your request, we will respond within the time frame permitted by the applicable law. Please note that we may charge a reasonable fee for multiple requests in the same 12-month period, as permitted by law.

Appealing Requests

Depending on your state of residence in the U.S., you may be able to appeal our decision to your request regarding your personal information. To do so, please contact us in any of the ways listed in the "Communicating With Us" section. We respond to all appeal requests as soon as we reasonably can, and no later than legally required.

Identity Verification

For us to process some requests, we will need to verify your identity to confirm that the request came from you. We may contact you by phone or e-mail to verify your request. Depending on your request, we will ask for information such as your name, an e-mail address that you have used with MIRACLES, or a phone number you have used with MIRACLES. For certain requests, we may also ask you to provide details about the most recent purchase you made online or in store.

Authorized Agent

Depending on your state of residence in the U.S., you may designate an authorized agent to submit a request on your behalf to access or delete your personal information. To do so, you must: (1) provide that authorized agent written and signed permission to submit such request; and (2) verify your own identity directly with us. Please note, we may deny a request from an authorized agent that does not submit proof that they have been authorized by you to act on your behalf.

If you have been designated as an authorized agent to submit a request on behalf of another customer, you must make the appropriate selection when you submit a Request Form.

Managing Communication Preferences Email

You can stop receiving promotional e-mails at any time by:

Contacting us in any of the ways listed in the "Communicating With Us" section

Text Messages

You can opt-out of receiving text messages from us by replying “STOP” to the text message you receive from us. Please note that this will only opt you out of the specific text messaging program associated with that number.

Removing Content from MIRACLES Public Forums

You can request that we remove content or information that you have posted on a public page on some of our Sites (such as part of a Ratings & Review) by e- mailing details to Customer Service at support@miraclesbymilagros.com . Please note that while we will endeavor to honor your request, our removal of your content or information does not ensure complete or comprehensive removal of that information from our Sites. For example, historical copies, or “caches,” may remain.

Right to Non-Discrimination

We do not discriminate against customers who exercise any of their rights described in our privacy policy.

11. Transmission of Information to Other Countries

MIRACLES is located in the United States. If you submit personal information to MIRACLES your personal information may be processed in a foreign country, where privacy laws may be less stringent than the laws in your country. By submitting your personal information to us you agree to the transfer, storage, and processing of your personal information in a country other than your country of residence including, but not necessarily limited to, the United States.

12. Children´s Privacy

MIRACLES is concerned about the privacy and safety of children when they use the Internet. Our Sites are not intended for or directed to children under the age of 18. We do not knowingly collect personal information directly from children under the age of 18 without parental consent. If we become aware that a child under the age of 18 has provided us with personal information, we will delete the information from our records.

Also to the residents of Colorado, Connecticut, Delaware, Maryland, or New Jersey who are under the age of 18 years. For these states, if we become aware that anyone under the age of 18 has provided us with personal information, we will delete the information from our records.

13. MIRACLES´s relationship With Shopify

MIRACLES online store is powered by Shopify, which enables us to provide the Services to you. The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link https://www.shopify.com/co/legal/privacidad .

14. Third party websites and links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

15. Communicating With Us

For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact any of our MIRACLES . brands by email, telephone, or postal mail:

MIRACLES INTERNATIONAL GROUP LLC 

496 PONDEROSA DRIVE SAINT CLOUD FL. 34769

Email support@miraclesbymilagros.com 

+19803580463 

16. Changes To This Policy

We may revise this privacy policy from time to time and will post the date it was last updated at the top of this privacy policy. We will provide additional notice to you if we make any changes that materially affect your privacy rights.

17. Additional Information for California Residents

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers of MIRACLES who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:

MIRACLES INTERNATIONAL GROUP LLC 

496 PONDEROSA DRIVE SAINT CLOUD FL. 34769

Email support@miraclesbymilagros.com 

+19803580463 

As a California Resident you may have the right to:

  • Request that we provide you access to the following no more than twice in a 12-month period:
    • the categories and specific pieces of Personal Information that we have collected about you;
    • the categories of sources from which the Personal Information was collected;
    • the business or commercial purpose for collecting or sharing your Personal Information;
    • the categories of third parties with whom we share your Personal Information; and
    • the categories of Personal Information that are "sold" (as defined under California law) and the categories of third parties to whom the Personal Information was "sold."
  • Request that we delete your Personal Information, subject to certain exceptions; and
  • Opt out of any sales of your Personal Information that may be occurring.

California residents also have the right not to receive discriminatory treatment for the exercise of any of the privacy rights described in this section. We will not discriminate against you because you have exercised any of your rights under California law.

California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. At this time, we do not respond to Do Not Track browser settings or signals. For information about Do Not Track, please visit: www.allaboutdnt.org.

CALIFORNIA NOTICE OF FINANCIAL INCENTIVE

We may offer our customers a loyalty program that provides certain perks, such as discounts, rewards and special promotions. We may also provide other programs, such as sweepstakes, contests, newsletters, or other similar promotional campaigns (collectively, the "Programs"). When you sign up for one of our Programs, we will ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information, they might be interpreted as a "financial incentive" program under California law. The value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program.

You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program terms. Visit the terms and conditions page of each Program to view full details, including how to join. To learn more, check out the loyalty program terms.

18. Additional Information for Colorado, Connecticut and Virginia Residents

This section applies solely to Colorado, Connecticut, and Virginia residents and supplements our Privacy Policy above.

If you are a Colorado, Connecticut, or Virginia resident, you have the right to:

  • request access to, or correction or deletion of, your personal information; or
  • opt out of the processing of your personal information for targeted advertising purposes or the sale of your personal information. Certain advertising practices, such as those described in the HOW

WE USE INFORMATION TO ADVERTISE section, may be deemed targeted advertising or a “sale” under some state laws.

You can exercise your rights by submitting a request through our PRIVACY REQUEST PORTAL. Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. To ensure you are the owner of the email address, you must respond to a confirmation email that we will send to the email address. In some cases, we may ask that you provide additional information to verify your identity. You may appeal our decision with respect to a request you have submitted by contacting us at email reported above.

To opt-out of the processing of your personal information for targeting advertising purposes or the sale of your personal information, you must also edit your preferences using the “Do Not Sell or Share My Personal Information / Target Ads” link at the bottom of each our Brand websites.


19. Additional Information for Illinois Residents

This section applies solely to Illinois residents and supplements our Privacy Policy above.

As indicated in our Privacy Policy, we may collect biometric information such as facial geometry if you use certain of our virtual try-on applications. For Illinois residents who provide us with biometric information (such as during use of our virtual try-on apps), in accordance with Illinois state law, we will retain biometric information only until the occurrence of the first of the following:

  • The initial purpose for collecting or obtaining such biometric information has been satisfied, or
  • Three years following your last interaction with us.


20. Additional Information for Utah Residents

This section applies solely to Utah residents and supplements our Privacy Policy above.

If you are a Utah resident, you have the right to:

  • request access to your personal information;
  • request the deletion of personal information you have provided to us;
  • opt-out of the processing of your sensitive information; or
  • opt out of the processing of your personal information for targeted advertising purposes or the sale of your personal information.

Certain advertising practices, such as those described in the HOW WE USE INFORMATION TO ADVERTISE section, may be deemed targeted advertising.

You can exercise your rights by submitting a request through our PRIVACY REQUEST PORTAL. Before processing your request, we will take reasonable steps to verify your identity, which will include verifying that the email address from which you submit the request matches the email address we maintain on file for you. To ensure you are the owner of the email address, you must respond to a confirmation email that we will send to the email address. In some cases, we may ask that you provide additional information to verify your identity.

To opt-out of the processing of your personal information for targeting advertising purposes or the sale of your personal information, you must also edit your preferences using the “Do Not Sell or Share My Personal Information / Target Ads” at the bottom of each our Brand websites.